Date: 01/07/2024

These Payment Terms are to be read in conjunction with the Terms and Conditions of Use issued by GURUCHARANAM EDUTECH PRIVATE LIMITED (hereinafter referred to as “GURCHARANAM”, “GURUCHARANAM”, “Company”, “We”, “Us” or “Our”). Any terms capitalised but not defined herein shall have the meaning assigned to them in the Terms and Conditions of Use.

These Payment Terms apply to purchases and payments made through our Website, https://gurcharanamacademy.in/, and other authorised payment channels made available by GURCHARANAM. Users accessing our Services through mobile applications or third-party platforms may also be subject to the applicable terms and conditions of those platforms.

By clicking a payment link or selecting an online payment option, you may be redirected to a third-party payment gateway or payment service provider for the purpose of paying course fees or other applicable charges. Payments for Services shall be made to GURUCHARANAM EDUTECH PRIVATE LIMITED through the authorised payment gateway or payment channel displayed or provided by us.

Any third-party payment gateway or payment service provider used for processing transactions is independently operated and may be subject to its own terms, conditions and privacy policy. GURCHARANAM does not own or control such third-party platforms. We are not responsible for the independent content, policies or services of such third-party platforms. However, this does not limit any responsibility that GURCHARANAM may have under applicable law in relation to the Services or payment transactions.

The available modes of payment may include, among others, credit cards, debit cards, net banking, UPI and other payment methods made available through our authorised payment gateway or payment channels. The applicable transaction charges, payment limits, security information, refund procedures and other conditions relating to a payment method may be governed by the relevant bank or payment service provider.

The details of the payment gateway or payment service provider, where applicable, will be displayed on the relevant payment page or made available through the authorised payment channel.

GURUCHARANAM EDUTECH PRIVATE LIMITED, its branches, employees, officers, directors and associates shall not be responsible for failures or delays attributable solely to third-party payment service providers, banks, internet service providers or other external systems, including:

• Any deficiency or technical failure in the services of a third-party payment gateway, bank or payment service provider.
• Any interruption or failure of internet connectivity, equipment, hardware or software used to access a third-party payment platform.
• Slowdown, interruption or breakdown of a third-party payment platform for reasons beyond our reasonable control.
• Any unauthorised access, interception or security incident occurring within systems operated independently by a third-party payment service provider, subject to applicable law and the responsibilities of the respective parties.
• A payment not being successfully credited due to incorrect payment details, account information, transaction references or other information entered by the user.
• A payment being declined or refused by the card issuer, bank or payment service provider for any reason, including insufficient funds, transaction limits, security checks or other restrictions.
• Circumstances beyond our reasonable control, including power outages, network interruptions, banking system failures or other external disruptions that prevent or delay the processing of a transaction.

GURCHARANAM uses third-party payment service providers, where applicable, to facilitate online payments. A payment shall be treated as received by GURCHARANAM only when the relevant payment amount is successfully confirmed and credited to the Company’s designated bank account or otherwise confirmed as received through the authorised payment service provider.

If an amount is debited from your bank account or payment instrument but the transaction is not confirmed, you should contact your bank or payment service provider and share the transaction reference with us at the contact details provided below. We will reasonably assist in verifying the transaction and resolving the matter in accordance with the applicable payment provider procedures and law.

Upon initiating an online payment, you may be presented with a confirmation screen displaying the transaction details. It is your responsibility to review the course, amount, student details and other transaction information before confirming the payment.

You should retain the transaction reference, payment confirmation, receipt or other proof of payment for your records. GURCHARANAM shall not be responsible for errors arising solely from incorrect information entered by the user during the payment process. However, we will reasonably assist in investigating payment discrepancies brought to our attention.

In order to make payments online, you undertake to use a valid payment card, bank account, UPI ID, digital wallet or other authorised payment method that you are legally entitled to use and that has sufficient funds or available credit to complete the transaction.

Your payment details may be provided directly to the relevant third-party payment gateway or payment service provider and may be governed by that provider’s terms, conditions and privacy policy. GURCHARANAM does not intend to collect or store complete card credentials, passwords, UPI PINs or other confidential payment authentication details.

By providing payment details or initiating a payment, you represent and confirm that:

• You are legally authorised to use the payment method and provide the relevant payment details.
• You are legally authorised to make the payment using the selected payment method.
• You have sufficient funds or available credit to complete the transaction.
• The payment does not violate the terms and conditions applicable to your payment method or any applicable law.
• The information provided by you during the payment process is accurate and complete.

Payment Confirmation and Receipt

Upon successful completion and confirmation of a transaction, a payment receipt or confirmation may be made available through the Website, payment platform or other authorised communication channel. Where applicable, the receipt may also be sent to the registered email address or mobile number provided by you.

You are advised to retain the payment receipt or transaction reference for future communication, verification or dispute resolution.

Course Fees and Other Charges

The course fees and other applicable charges shall be displayed or communicated to you at the time of enrolment, registration or purchase. You are responsible for reviewing the applicable fees and payment details before completing the transaction.

Any applicable taxes, additional charges or payment-related fees, where relevant, will be communicated through the appropriate payment channel or fee information.

Payment of course fees does not automatically guarantee admission or enrolment unless the applicable admission requirements and confirmation procedures of GURCHARANAM have been completed.

Any refund, cancellation, withdrawal or adjustment of course fees shall be governed by the applicable Refund and Cancellation Policy, course-specific conditions and applicable law.

Modification of Payment Terms

GURCHARANAM reserves the right to amend or update these Payment Terms from time to time. Any updated Payment Terms shall be published on this page of our Website, and the date at the top of this page shall indicate when these Payment Terms were last updated.

Where required by applicable law, we will provide notice of material changes or obtain fresh consent before applying such changes. Your continued use of the Website or payment facilities after publication of updated Payment Terms shall be subject to the revised terms, to the extent permitted by applicable law.

If you do not agree with these Payment Terms, please do not proceed with the relevant payment or use the associated payment facilities.

Contact Details

For any payment-related enquiry, transaction verification or complaint, please contact:

GURUCHARANAM EDUTECH PRIVATE LIMITED
Email: info@gurcharanamacademy.in
Helpline: +91 9588907110